Connectthe DC connector to the power port on the notebook and make sure that the connector is completely inserted into the power port. Connect the power cord to the power adapter, and then connect the power cord to a working AC wall outlet. Note: Power cords vary in appearance by region and country. Callout. Thebattery may stop charging when it should be charging. This can occur if the computer is left on AC power for long periods of time without ever running on DC (battery) power. note: It is normal to see the "plugged in, not charging" message when the battery charge level is in certain ranges. Chargeris plugged in HP laptop but not charging. Why is this happening? 1 Check All Physical Cable Connections Before you get into deep troubleshooting for this charging problem, first check the basics. Make sure you have inserted the charging cable firmly into your laptop's charging port. Then double-check its connection to the wall outlet—consider trying another socket in case the current one isn't working. Afterinstalling Windows 10 on my HP Pavilion g6-2197sa laptop, I have had problems charging the battery. The battery icon reports something like "79% available (plugged in, not charging)." I can, sometimes, temporarily fix this problem by following these steps: Shut down; Remove battery; Boot up on AC power 1 Check to see if you're plugged in. It may sound ridiculous, but it pays to check if your laptop and charger are actually plugged in. There's no hope in charging a laptop that is disconnected from a power source, so be sure to double-check that everything is hooked up as it should be. Ifyour laptop turns on without a problem, you can safely assume that it is not your charger at fault, but a damaged battery that is causing your PC headache. To confirm this theory, you can always re-install the battery and try booting up again. Yes you are uninstalling your laptop's battery drivers, but don't worry because they will automatically be reinstalled when you restart your laptop. Shut down your laptop. Unplug the power cable Today we'll explore how to fix your laptop not charging. Table of Contents . How to fix the Laptop not charging ; Method 1. Double-check your charger; Method 2. Remove the battery; Method 3. Update your battery drivers; Method 4. Fix your power settings; Method 5. Reduce resource usage; Final thoughts; How to fix the Laptop not charging Updatethe latest BIOS for your Notebook from HP Support Site. 3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook. Note: If a known good battery is also not charging we need to replace the system board. Yikh.